Privacy Policy
Last updated:
TL;DR:TrackParcel uses cookies for advertising (Google AdSense) and preferences only. We don't require a login, we don't store your tracking numbers, and we don't sell your data.
1. Who We Are
TrackParcel (trackparcel.in) is a free, independent parcel tracking platform for India. It is operated by an individual developer and is not affiliated with any courier company. Our contact email is tejas.telkar@trackparcel.in.
2. What Data We Collect
TrackParcel is designed to be privacy-first. We collect as little data as possible.
Tracking queries: When you enter a tracking number, it is sent to our server to fetch the shipment status from the relevant courier. We do not store tracking numbers or associate them with users.
Server logs: Like any web server, we may collect standard access logs (IP address, browser type, pages visited, timestamps) for security and debugging purposes. These are not shared with third parties and are deleted periodically.
Contact form: If you contact us via email or the contact form, we store your name, email address, and message solely to respond to your enquiry.
Analytics: We may use privacy-respecting analytics to understand aggregate usage patterns such as popular pages and device types.
Advertising: We use Google AdSense to display advertisements. Google may use cookies and similar technologies to serve ads based on your prior visits to this site and other sites. See Section 4 for details.
3. What We Do Not Collect
We do not: - Require you to create an account or log in - Store your tracking history - Share your data with courier companies - Sell your data to any third party - Use tracking pixels for non-advertising purposes
4. Cookies
TrackParcel uses the following cookies and local storage:
Preference storage: One first-party localStorage entry ("trackparcel-dark") remembers your dark/light mode preference. This is stored locally in your browser and never transmitted to our servers.
Consent storage: One first-party localStorage entry ("trackparcel-cookies-accepted") remembers that you have acknowledged this cookie policy.
Google AdSense: We use Google AdSense to display advertisements. Google uses cookies (including the DoubleClick cookie) to serve ads based on your interests and your prior visits to this site and other sites on the internet. You may opt out of personalised advertising by visiting Google's Ads Settings or by visiting aboutads.info.
For more information about how Google uses data when you use our site, see google.com/policies/privacy/partners.
5. How Tracking Works
When you submit a tracking number, our server makes a request to the relevant courier's public tracking API or website on your behalf and returns the result to you. Your IP address may be visible in the request to the courier. We do not cache or log tracking numbers beyond the duration of the request.
6. Third-Party Services
TrackParcel uses the following third-party services: - Hosting / CDN: Our infrastructure may be hosted on cloud providers (e.g. Vercel, Cloudflare). They may process request metadata as per their own privacy policies. - Google AdSense: We display ads served by Google AdSense. Google may collect data about your visits to this and other websites to serve relevant advertisements. See Google's Privacy Policy for details.
7. Data Retention
Server access logs are retained for a maximum of 30 days for security purposes before being deleted. Contact form messages are kept for as long as needed to resolve your enquiry and then deleted. We do not retain tracking queries.
8. Your Rights
You have the right to: - Request a copy of any personal data we hold about you - Request deletion of any personal data we hold about you - Withdraw consent at any time - Opt out of personalised advertising via Google's Ads Settings
To exercise any of these rights, email us at tejas.telkar@trackparcel.in. We will respond within 30 days.
9. Children's Privacy
TrackParcel is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of TrackParcel after changes constitutes your acceptance of the updated policy.
11. Contact
For any privacy-related questions or requests, contact us at:
tejas.telkar@trackparcel.in