Privacy Policy

TrackParcel (trackparcel.in) is a free, independent parcel tracking platform for India. It is operated by an individual developer and is not affiliated with any courier company. Our contact email is tejas.telkar@trackparcel.in.

TrackParcel is designed to be privacy-first. We collect as little data as possible.

Tracking queries: When you enter a tracking number, it is sent to our server to fetch the shipment status from the relevant courier. We do not store tracking numbers or associate them with users.

Server logs: Like any web server, we may collect standard access logs (IP address, browser type, pages visited, timestamps) for security and debugging purposes. These are not shared with third parties and are deleted periodically.

Contact form: If you contact us via email or the contact form, we store your name, email address, and message solely to respond to your enquiry.

Analytics: We may use privacy-respecting analytics to understand aggregate usage patterns such as popular pages and device types.

Advertising: We use Google AdSense to display advertisements. Google may use cookies and similar technologies to serve ads based on your prior visits to this site and other sites. See Section 4 for details.

We do not: - Require you to create an account or log in - Store your tracking history - Share your data with courier companies - Sell your data to any third party - Use tracking pixels for non-advertising purposes

TrackParcel uses the following cookies and local storage:

Preference storage: One first-party localStorage entry ("trackparcel-dark") remembers your dark/light mode preference. This is stored locally in your browser and never transmitted to our servers.

Consent storage: One first-party localStorage entry ("trackparcel-cookies-accepted") remembers that you have acknowledged this cookie policy.

Google AdSense: We use Google AdSense to display advertisements. Google uses cookies (including the DoubleClick cookie) to serve ads based on your interests and your prior visits to this site and other sites on the internet. You may opt out of personalised advertising by visiting Google's Ads Settings or by visiting aboutads.info.

For more information about how Google uses data when you use our site, see google.com/policies/privacy/partners.

When you submit a tracking number, our server makes a request to the relevant courier's public tracking API or website on your behalf and returns the result to you. Your IP address may be visible in the request to the courier.

Result caching: To improve performance and reduce load on carrier systems, tracking results are temporarily cached on our servers using Upstash Redis. Cache duration varies by shipment status — from 5 minutes (out for delivery) up to 30 days (delivered). Cached data contains only the shipment status information returned by the courier — no personal data beyond the tracking number you entered. Cache entries expire automatically and are never sold or shared.

Shareable links: When you share a tracking result link (e.g. trackparcel.in/t/...), the linked page displays data from this cache if available. If no cached data exists, the page shows only a prompt to track on TrackParcel. No new scraping is triggered by opening a share link.

TrackParcel uses the following third-party services: - Hosting: Our website is hosted on Vercel. They may process request metadata as per their own privacy policy at vercel.com/legal/privacy-policy. - Cache (Upstash Redis): We use Upstash to temporarily cache tracking results as described in Section 5. Data is stored in encrypted Redis instances and expires automatically. See upstash.com/trust/privacy.pdf for details. - Google AdSense: We display ads served by Google AdSense. Google may collect data about your visits to this and other websites to serve relevant advertisements. See Google's Privacy Policy for details.

Server access logs are retained for a maximum of 30 days for security purposes before being deleted. Contact form messages are kept for as long as needed to resolve your enquiry and then deleted. We do not retain tracking queries.

You have the right to: - Request a copy of any personal data we hold about you - Request deletion of any personal data we hold about you - Withdraw consent at any time - Opt out of personalised advertising via Google's Ads Settings

To exercise any of these rights, email us at tejas.telkar@trackparcel.in. We will respond within 30 days.

TrackParcel is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of TrackParcel after changes constitutes your acceptance of the updated policy.

For any privacy-related questions or requests, contact us at:

tejas.telkar@trackparcel.in