TTPost Tracking. Free & Online.

Trinidad and Tobago Postal Corporation (TTPost) lists regular and registered mail, Parcel Post, Express Mail Service and its TTPost Couriers service on its website. Its Package Tracking page offers Track Local Packages, a PostGlobal NetSmart VPO tracker that TrackParcel reads, and International Package Tracking, whose button opens a separate Global Track and Trace site. TTPost Couriers says its international courier is serviced through DHL and its online shopping service through Hummingbird Express; this page does not follow those shipments.

The local tracker asks for the shipment ID or waybill number, and its entry box also mentions an item code. TTPost Couriers tells TrackPak senders to remove and keep the Customer Copy sticker, because its unique bar code can be used to track the item. For a parcel or document under a parcel ticket, it says to fix the whole sticker to the item and remove the Customer Copy.

Before anything reaches the post, TrackParcel strips spaces, hyphens, full stops and labels pasted in front of the reference, such as AWB:. The remainder is forwarded only as 6 to 12 digits or as an S10-style code; anything else is turned away before the tracker is asked.

TrackParcel reads the PostGlobal NetSmart VPO page that the Track Now button on the post's Package Tracking page opens, an address served only over plain HTTP. The answer heads the item Tracking Number, then shows Item Details and, under Item Events, a heading with weekday, month, day and year. In the real TTPost reply, Item Details also held a Package collected from customer row with a day-first date and a time, which TrackParcel skips.

The local tracker's entry box takes up to 20 characters, yet TrackParcel passes on only 6 to 12 digits or an S10-style code. A longer all-digit reference is therefore reported as not found by TrackParcel before the post is ever asked.

The post labels this tracker Track Local Packages and sends international items to a separate page. If a local number fails, compare it with the Customer Copy sticker, then ask the sender or Customer Care.

TTPost Couriers was introduced in 1999 to move items within Trinidad and Tobago, and lists tracking of items through the system among its local courier features. Its TrackPaks are pre-paid plastic envelopes for documents and small items, while bulkier packages travel on Within Island, Island to Island or Local parcel tickets, with Excess Weight tickets added when needed.

The post's Customer Care Commitment names three channels: a toll-free help line staffed from 8:00 am to 4:00 pm on weekdays, Customer Comment Cards kept at its Corporate Shops, and email through ttpost.net. Quote the shipment ID, the waybill number or the TrackPak's Customer Copy when you raise a problem.