Hrvatska pošta (Croatia Post) Tracking. Free & Online.

Hrvatska pošta (Croatia Post) appears on its own contact form as HP – Hrvatska pošta d.d., and its site's menu offers services such as Paket24, ePošta and ŽutiKlik. Its tracker, Praćenje poštanskih pošiljaka, has a Croatian page and an English page called Track your item.

This page covers items that carry a prijamni broj on that tracker. The contact form's Vrsta pošiljke list separates an Obična pošiljka, marked bez prijamnog broja, from an item marked s prijamnim brojem, and only the second kind can be followed here. Complaints, inquiries and customs refunds stay with the post itself.

Hrvatska pošta's tracker wants the prijamni broj pošiljke, labelled item number on its English page, and shows an RB number ending HR as its example. The Croatian placeholder follows that example with za preporučenu pošiljku; the English one says for Priority item.

Auto-Detect does offer Croatia Post for two letters, nine digits and HR, yet for most prefixes India Post ranks higher, so set Hrvatska pošta manually. Ahead of the lookup, the search box on TrackParcel strips spaces out of a pasted number and turns its letters to capitals. Paste two item numbers together and the tracker gets them as a single string, so look up each item separately.

TrackParcel reads the Croatian version of the tracker, not the English one, so scans arrive in Croatian. Each row yields a date and time, the scan text and, if the row names one, a place. The result sorts rows newest first; the oldest row's place becomes the origin, and the newest row's place becomes the destination only once that row reads as a delivery.

No zone comes with the rows, so every time appears on the post's own clock in hours and minutes, unconverted and without an IST label. If the top scan reads as a delivery, a return or a delivery run, the status says Delivered, Returned to Origin or Out for Delivery; any other top scan is shown in Croatian as it stands.

TrackParcel marks a sent number not found if the post's reply lacks scan rows yet carries no-data wording such as nema podataka or nije pronađena. Should the post's server fail with an error or answer with a not-found code on a web page, the result says the tracker is unavailable instead.

When the item number is correct and still nothing shows, write to the post through its contact form. A complaint about a lost item asks for that number.

Questions, praise and complaints go through one contact form, which asks whether the item was domestic or international and whether an international inquiry is wanted. A complaint can cite a lost or damaged item, reduced contents or an exceeded delivery deadline.

Items that arrived without an IOSS number and were wrongly charged VAT, customs duty or declaration costs have their own refund option. Among other details, it asks for the web order's invoice, proof of payment, the post's delivery invoice and any IOSS number.