PostNord Tracking. Free & Online.

PostNord says it carries anything from light e-commerce parcels to heavy pallets across Sweden, Norway, Denmark and Finland, with home and out-of-home delivery. Its Track and Trace page follows letters, packages and pallets by shipment ID, and a separate International Tracking form there covers packages arriving outside the Nordics. This page covers the PostNord web tracking that TrackParcel reads; questions other than tracking go to each country's own website.

The Track and Trace page asks for the shipment ID, the same one for letters, packages and pallets. For businesses, its Track Shipment service names three ways to find a shipment: shipment ID, item ID, or customer number and reference.

TrackParcel drops spaces and other separators, then sends only the letters and digits that remain; an ID with nothing left is refused without a lookup. A 10-digit number gets no PostNord suggestion from Auto-Detect, so pick it by hand. For two letters, nine digits and SE, it lists this carrier.

TrackParcel reads the carrier's own web tracking service in English, for the shipment and each item in it. Each event shows the carrier's description and a place made of the location's name and country. The result's origin and destination are the sender's and receiver's cities when the reply gives them; otherwise the first scan's place is the origin, and the last scan's place becomes the destination only once the shipment is delivered. While a shipment is on its way, the oldest scan's date fills the result's First scan row (Picked up when a pickup scan falls that day), and an item with neither a status nor a scan is left out.

No message from the carrier reaches the result. For an ID TrackParcel has passed on, a 404 that is the tracking service's own answer rather than a web error page, a reply that holds no shipment, or a shipment without one dated event all end as not found. Even items that carry a status code, such as EN_ROUTE, end as not found when no event in the shipment has both a time TrackParcel can read and some wording. For anything beyond tracking, the carrier points to its country websites.

For a package going to a destination outside the Nordics, the Track and Trace page offers a separate International Tracking form beside its main tracker. TrackParcel reads only PostNord's own web tracking, not that international form, so use the form on postnord.com for such a package.

The customer support page on postnord.com offers a form meant only for tracking enquiries. For customer service on any other matter, it asks you to use your local country website. Have the shipment ID ready, since the form is for tracking enquiries and Track and Trace starts from that ID.