Fenix Cargo Tracking. Free & Online.

Fenix Cargo & Logistics runs its tracker on a casillero portal whose login page carries a Helga Software copyright and a Crear cuenta de casillero button for new accounts. Its sign-up form lists Casillero EU and Casillero China as casillero types only when a portal setting turns that choice on. The tracker page is set to Colombia time.

This page follows the status Fenix Cargo itself records for a shipment. Its page shows the onward carrier's guide number, but TrackParcel does not read it, so follow that carrier's leg on its own tracker.

The CONSULTAR ESTADO page asks for one value and searches it as a seal number, a reference, an onward carrier's guide or a casillero tracking number. Fenix Cargo publishes no shape for any of them, and its form only requires that the field is filled in.

A shipment found on the CONSULTAR ESTADO page shows Sello and Referencia fields, which TrackParcel never reads, so note the seal or reference number from there. Fenix Cargo sits on Auto-Detect's manual-only list, so it must be picked by hand.

The status page shows Sello, Referencia, Fecha/ Hora, Último Estado, Guia transportadora, Destino final, Peso with Peso volumen, Prueba de entrega and Novedad, then an Estados table of Fecha / Hora, Seguimiento and Observacion. TrackParcel keeps the current status, each row's date and Seguimiento status when both are readable, Destino final when it reads as a place name, and Peso.

It never reads Observacion, the Novedad notes, the seal, reference or onward guide numbers, declared values or the proof-of-delivery photos. No row names a place, and whatever order the carrier sends, TrackParcel puts the latest row first.

An unknown value draws “No se encontró la referencia” followed by the value searched. For a value it sends, TrackParcel reports not found only when the echo matches that value; the same words naming nothing, or naming another reference, count as a fault.

TrackParcel reads an HTML page where status data belongs, or a refusal or outage, as the carrier being down rather than the shipment missing. When one reference keeps failing, try another of the four kinds before writing to Fenix Cargo.

The CONSULTAR ESTADO search lists Guía de transportadora, an onward carrier's guide, among its four kinds of reference. On a found shipment the Guia transportadora field holds the onward carrier's guide number, which TrackParcel does not read. It never fetches the onward carrier's proof-of-delivery photos either, so use the guide number shown as Guia transportadora on the onward carrier's own tracker.

The portal's login page says “Inicie sesión para ponerse en contacto”, offers new customers a casillero account and links Consultar Estado, the status search TrackParcel reads. Raise Novedad notes, proof-of-delivery photos or a hand-off with Fenix Cargo through the portal, with the seal or reference number to hand.