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KazPost Tracking. Free & Online.

Track a KazPost item with its track number: two Latin letters, nine digits and two letters naming the sender's country. TrackParcel turns the operator's event codes into English labels, such as Held by customs. No login required.

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Latest available carrier scans, sometimes from a temporary cache; not live GPS. Check event timestamps. Carrier availability varies.

TrackParcel is independent of KazPost. For claims, redelivery or address changes use the official KazPost website.

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Tracking Number Format

Pattern: Two Latin letters, nine digits and two letters for the sending country, such as KZ

Format example

RR864208642KZ

Illustrative format, not a live shipment.

13 characters
in a track number
English
event labels
KZ ending
posted in Kazakhstan
About KazPost.

What does a KazPost track number look like?

QazPost's site says it has two Latin letters, nine digits and two Latin letters naming the sender's country. By that rule, an item posted in Kazakhstan ends in KZ, and one sent from abroad keeps its own country's letters. QazPost's search box also accepts a phone number, but TrackParcel looks a value up only as a track number.

Why does “Held by customs” repeat on a KazPost item?

“Held by customs” can repeat many times while the item waits for clearance, which is not a sign it is lost. TrackParcel shows that label for the event code EDD and lists every event returned, so each repeat is a separate event. The item moves on with Released from customs, TrackParcel's label for code EDB.

What do В пути and Вручено mean in a KazPost result?

They are Russian words for the item's overall status, which TrackParcel translates. TrackParcel shows В пути as In transit and Вручено as Delivered, taking the delivery date and time from the newest event. It checks for a return first, so Вручено отправителю reads Returned and never Delivered.

When does TrackParcel say a KazPost number was not found?

Only when the event list for a number it has sent comes back empty. If the summary request fails but events arrive, TrackParcel still shows them and uses the newest one as the status. If the event list itself fails, the lookup ends in an error instead, so try again before doubting the number.

KazPost Tracking – Complete Guide

JSC “Kazpost” describes itself as the national postal operator of the Republic of Kazakhstan, and its website and app carry the QazPost name. TrackParcel reads the tracking service behind the English tracking page for postal items, and from the item summary it takes the status, the origin city and office and the receiver's country, never a name or address. The same site also sells Keruen, delivery of goods bought in the USA and Germany, and QazPost Keden, a customs declaration service for parcels; TrackParcel shows neither.

The QazPost track number and Auto-Detect

The operator's search form explains that a track number has two Latin letters, nine digits and two Latin letters for the sender's country, and its search box also invites a phone number. TrackParcel strips spaces, hyphens and a pasted label such as AWB: from a number of that shape, but has no KazPost-specific length check.

Auto-Detect offers KazPost only for a number ending in KZ, ranked after India Post. It does not offer KazPost for an item from abroad whose number ends in another country's letters, so pick it from the list yourself for those.

How TrackParcel reads QazPost's item history

TrackParcel asks QazPost's tracking service for the item summary and the event list together, requesting English. Each event is labelled from its event code, such as Presented to customs, and the raw codes stay in the remarks with any non-delivery, return or forwarding reason given.

An event's place combines the postcode, the city and the office name, leaving out an all-zero postcode. The summary supplies the origin city and office and the receiver's country; TrackParcel shows no weight or expected date. Dates written day, month and year are converted, and times are kept to the minute with no time zone, newest first.

When QazPost lists no events

The operator gives TrackParcel no not-found wording, so the event list decides: after a lookup reaches it, an empty list is the only reply TrackParcel reports as not found. A reply TrackParcel cannot read is reported as an error, and a slow pair of requests times out, so neither means the item is unknown. For an item from abroad, check the number with the sender, since its last two letters name the country it was posted in.

Offices of exchange on international items

International items pass through an office of exchange, where they are presented to customs. TrackParcel's labels follow that path: Dispatched from outward office of exchange and Departure from outward office of exchange for an item leaving, and Arrival at inward office of exchange for one arriving.

QazPost Keden and customs duties

QazPost Keden is the operator's service for declaring individuals' parcels to customs from a smartphone, and the site prices that declaration at 5000 tenge per parcel. The link comes in an SMS from Kazpost, duties are paid in tenge at the National Bank of Kazakhstan's rate on the day the declaration is registered, and non-residents can pay with a temporary IIN. Once the duties are paid, QazPost says the package is sent to your address.

Reaching QazPost

The home page lists a hotline, chat bots and a chancellery under Contact us, and its Help section offers a branch map, service tariffs and the list of prohibited items. Customs declarations and many other services also run in the QazPost.kz super app, so have the full track number ready.

Visit KazPost →

Related tracking help

Guide updated:

Tracker integration last checked:

Sources: QazPost (qazpost.kz, checked ); QazPost: About Us (qazpost.kz, checked )

What KazPost tracking statuses mean

KazPost's own status wording, what it means, and the badge TrackParcel's result shows for it.

Вручено (Delivered)
The overall status for a handed-over item; TrackParcel shows Delivered, dating the delivery by the newest event's date and time.
Result badge: green (delivered), shown as "Delivered"
В пути (In transit)
The overall status while the item is moving; TrackParcel shows it as In transit above the event list.
Result badge: amber (on the way), shown as "In transit"
Возврат вручен отправителю (Returned)
The return has reached the sender; TrackParcel shows Returned, never Delivered, although the wording contains вручен.
Result badge: red (returned to sender), shown as "Returned"
Возврат (Returning to sender)
A return still on its way back; TrackParcel shows Returning to sender so the item is not treated as finished.
Result badge: amber (on the way), shown as "Returning to sender"
EDD (Held by customs)
The event code for an item held by customs; TrackParcel shows the English label and keeps EDD in that event's remarks.
Result badge: amber (on the way), shown as "Held by customs"
EDB (Released from customs)
The event code for an item released from customs; TrackParcel shows the English label and keeps EDB in the remarks.
Result badge: amber (on the way), shown as "Released from customs"
No record found
The operator returned an empty event list for the number, so TrackParcel shows not found; the summary on its own never makes an item count as found.

Full guide to tracking statuses and what to do next

KazPost FAQ


Is KazPost the same company as QazPost?

Yes. JSC “Kazpost” is the national postal operator, and its website, app and services carry the QazPost name, such as the QazPost.kz super app and QazPost Keden. TrackParcel lists it as KazPost, with QazPost and Kazakhstan Post as other names.

How is customs duty on a parcel into Kazakhstan worked out?

The site's duty calculator charges 15% of the value above the cost standard, but not less than 2 euros per kilogram above the weight standard. Duties are paid in tenge at the National Bank of Kazakhstan's rate on the day the customs declaration is registered.

Can I look up a KazPost parcel by phone number on TrackParcel?

No. The operator's own search box accepts a track number or a phone number, but TrackParcel's lookup is by track number only. Use the 13-character number of two letters, nine digits and two letters instead.

Why TrackParcel?

Courier tracking across registered integrations in one place.

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Features

Multi-Carrier Tracking

Track shipments from India Post, Bluedart, Xpressbees, Ekart/Flipkart, Shadowfax and more from a single search bar.

Latest Available Updates

Recent results use a short-lived cache for speed; uncached lookups fetch from the carrier and may take longer.

No Login Required

Just enter your tracking number. No account, no OTP, no friction - ever.

Mobile First

Responsive layouts and a focused tracking flow built for the phones most visitors use.

Tech stack
Next.jsReactTypeScriptTailwind CSSCarrier IntegrationsDokploy
Mobile-firstPrivacy First
What to expect

A focused, transparent tracking experience

No account required

Select a carrier and enter the reference printed on the label or booking confirmation.

Carrier-sourced status

TrackParcel displays the status and scan history returned by the selected carrier, with cache state shown clearly.

Private result flow

New searches use a private POST request and never place the parcel identifier in the result URL.

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Free to track

Track your parcel
without the friction

Enter your tracking number, let Auto-Detect find the carrier or choose it, and request the latest available status - no login or OTP required.

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