AIT Worldwide Logistics Tracking. Free & Online.

AIT Worldwide Logistics, Inc. presents itself as a global freight forwarder and says it has been in business for more than 45 years, with its global headquarters in Chicago. Its site lists sea, air, ground and rail freight among its services, and it says customers get solutions for sea, air and ground freight through its global network of providers and partners.

This guide covers FasTrak, the tracker it offers without an account. The MyAIT customer portal is a separate service, and TrackParcel does not read it.

The forwarder describes FasTrak as basic shipment information with no account setup, needing only a tracking number. Its search box, marked Track my shipment, prompts for a tracking number; the Tracking or Order Number in its delivery scheduling form is a read-only field, not one you type into. Quotes, claims and billing sit in the MyAIT customer portal instead, which needs login credentials.

FasTrak gets the number from TrackParcel with no shape check. For an ordinary number, that is what is left once letters are put in capitals and spaces and separators are removed, at most 50 letters and digits, while the BT or BTS and DPD UK shapes keep their separator. Eight-digit numbers get no AIT suggestion from Auto-Detect; select AIT Worldwide Logistics in the courier list.

TrackParcel reads FasTrak's result page. Each event shows its date, time, place and label, with the plain-language explanation underneath, newest first. Proof-of-delivery and destination events with no place of their own take the Delivery To location, and the result's To field uses that line too.

A shipment starts when AIT receives the order information by upload or manually, then moves through pickup dispatch, cargo picked up, at origin terminal, departed from origin and shipment in transit. Times keep the clock FasTrak lists; no zone is attached and nothing is converted to IST. Neither a weight nor an expected delivery date is read.

A miss is decided by the FasTrak result itself: only a not-found marker on the page makes TrackParcel report the number as not found and repeat it, even when it arrives with a missing-page status. A result with no readable events counts as not found as well, while a server error, a refusal or a missing-page status without that marker is shown as the carrier being unavailable, not as a wrong number. For anything FasTrak does not show, the forwarder points you to the local office or its Live Chat.

Claims and billing go through the MyAIT customer portal, for which you request login credentials. Without an account, the forwarder offers residential and non-residential shipping inquiry forms and Residential Shipment Support. To schedule a delivery on FasTrak, have the delivery zip code and an email address or phone number ready, which its scheduling form asks for.