Parcel Right Tracking. Free & Online.

Parcel Right calls itself 100% dedicated to e-commerce, with its own depots and driver network. Its terms define the carrier as Parcel Right Pty Ltd and its subcontractors trading under DAI Post no.1 Pty Ltd, offering last-mile delivery within Australia, and let it hand all or part of a job to subcontractors, agents or third-party carriers, keeping it liable for its subcontractors' acts and omissions. DAI Post keeps a separate tracker, with a separate TrackParcel listing.

Look for the tracking number in the confirmation from the shop you bought from. The carrier's search form accepts as many as 10 numbers in one go, whereas TrackParcel handles one per search. Auto-Detect suggests Parcel Right, alongside Hermes Einrichtungs-Service, for 20 digits led by 00; other shapes need Parcel Right chosen from the courier list.

A pasted label such as AWB:, surrounding brackets and any spaces, dots, slashes and most hyphens go first; a few shapes, a BT- prefix for one, keep the hyphen. Only 8 to 30 letters and digits may remain, so those fail, and TrackParcel answers not found itself, never asking Parcel Right. A comma between two 00 numbers vanishes as well, fusing them into one 40-digit string that fails that test, so look each one up alone.

Each request carries one number to the result page of Parcel Right's tracker, and scans come back newest first. Every scan keeps its description, date and time, place and country, plus the carrier's own event code, placed in the remark.

A place holding digits may be a street address, so it is dropped. Names, addresses, phone numbers, signatures and photos are never read. The page prints times without a zone; for such a time TrackParcel takes the zone from a state, capital or airport code that forms or ends a part of the place, else Sydney, shows the result in IST, and leaves scans abroad unconverted.

TrackParcel has not yet captured a found Parcel Right reply. The fields described here follow the tracker page's own code.

Once a number has been sent, TrackParcel shows not found if the reply carries “Sorry, we couldn't find your parcel.” A known number with an empty scan list gets the same result; Parcel Right's page blames either no events yet or a history archived after 180 days.

A reply with neither that heading nor any shipment data, a maintenance screen for example, is reported as unavailable. When the number agrees with the store's confirmation, contact that store before Parcel Right's Consumer Care team.

For an Authority To Leave delivery, Consumer Care emails a copy of the delivery proof once you ask them or send the online enquiry form. Loss and damage claims run through the shop that sold the goods, and Parcel Right's terms expect a written claim by day 30 after the shipment date.