DAI Post Tracking. Free & Online.

DAI Post says it was established in Melbourne in 2000 and specialises in ecommerce parcel delivery for online stores, bringing parcels from the US, UK, Europe and Asia into Australia, New Zealand and Singapore. It says it is working to own its supply chain, from origin facilities through customs clearance to final-mile delivery under the name Parcel Right. This page covers DAI Post's own tracker; Parcel Right has a separate tracker and its own page here.

The carrier tells shoppers to find the tracking number in the order confirmation from their retailer. Auto-Detect offers DAI Post first for a 20-digit number that starts with two zeros and continues in its fixed series, followed by Parcel Right and Hermes Einrichtungsservice. For any other shape, pick DAI Post by hand.

A number copied in groups of four, or after a label such as AWB:, is joined up before Auto-Detect reads it, so DAI Post is still offered first. The carrier's own box takes up to 10 numbers at once, but two numbers pasted together reach DAI Post as one string.

TrackParcel opens DAI Post's public delivery tracking page for the number and reads the event list embedded in it: each scan's description, code, date and time, city and country. The code, such as OA01 or DA08, appears as the event's note, and TrackParcel lists the events newest first.

The oldest scan's place becomes the origin. When the newest event is the FD01 delivery sentence, TrackParcel shows Delivered with that event's date and time, and its place as the destination; before then the destination stays blank rather than naming the last depot. The reply carries no recipient, address, signature or photo fields.

For a number with no events, the page shows that heading, asks you to check the number was entered correctly and links to its help page. TrackParcel reports not found when the reply carries that heading, or tracking data with no events for the number sent.

A page with neither, such as a bot check or a redesigned page, is treated as a temporary outage at the carrier rather than a missing parcel, so try again later. If the number matches your order confirmation, ask the retailer first.

The carrier says parcels are scanned at key points and keep moving between events. On interstate or regional deliveries, it says, tracking can show no movement for a number of days until the next stage. A “customs held” event usually means ABF or DAFF want more information before releasing the parcel, and its customer service team can say what is needed.

Proof of delivery for a parcel left under authority to leave comes from DAI Post itself: lodge an enquiry through its form and it emails you a copy. Its contact page invites you to share details of the delivery with its support team, which also answers questions about a customs hold.