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Slovenská pošta, a.s. tracks letters, parcels and express items by their podacie číslo: two letters, nine digits and a country code. For parcels from outside the EU, its tracker also takes the customs documents. No login required.
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Latest available carrier scans, sometimes from a temporary cache; not live GPS. Check event timestamps. Carrier availability varies.
TrackParcel is independent of Slovak Post. For claims, redelivery or address changes use the official Slovak Post website.
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Tracking Number Format
Pattern: 13 characters: two letters, nine digits, then a country code like SK
Format example
CP987654321SK
Illustrative format, not a live shipment.
From the sender: Slovenská pošta says the number comes from them, and an item without one probably cannot be tracked. Typed on the website as two letters, nine digits and two letters, the number loses any spaces, hyphens or AWB: label, and TrackParcel sends only that 13-character shape. Any other remainder of 50 characters or fewer, all digits or letters A to Z, stops at TrackParcel's own shape check, which answers not found before anything goes to Slovenská pošta.
Slovenská pošta says the item may still be in processing, waiting for customs clearance, or travelling to the destination country. If nothing changes for a longer time, it recommends contacting its customer centre. While the post's own state for the item is customs, TrackParcel's headline reads eCustoms procedure even as newer scans arrive. If customs charges are due, the post delivers the item only once they and its own fee are paid.
It is the post's English label for its delivering state, Prevzatá na doručenie, once the item is taken out for delivery. The label does not say so, so TrackParcel substitutes Out for Delivery. While that state lasts, TrackParcel never shows Delivered.
Each scan arrives as a clock time without a zone, and a scan made abroad keeps that office's local clock. TrackParcel reads every scan as Slovak time and shows it converted to IST, labelled IST, so a scan recorded elsewhere can be out by that country's difference from Slovakia.
Slovenská pošta, a.s. runs Sledovanie zásielok, which it describes as simple tracking of an item's movement with the option to change the delivery or cancel the item. TrackParcel reads the same history, but changing a delivery or uploading customs documents needs the post's own tracker or app. Most international items with a podacie číslo can be tracked, the post says, though how much appears depends on the destination country.
The number has the S10 shape of two letters, nine digits and two letters. TrackParcel does not test the S10 check digit, which a real item fails. In the website search box it first deletes spaces, dots, hyphens and slashes from a number typed in that shape, plus an AWB: label in front. Whatever is entered, it sends nothing but that 13-character shape.
Auto-Detect proposes Slovak Post for an SK ending, together with India Post and, for some letter pairs, EMS and SingPost. If the code at the end is another country's, select Slovak Post by hand; the number is still sent.
Sledovanie zásielok's history, newest event first, is what TrackParcel reads. The post words each event in English and in Slovak; TrackParcel uses the English text, or the Slovak one if English is missing. An event names its post office, ParcelBOX or pickup point, with the town added for a box or point, or only a country when no office is given.
The headline status follows the post's own state, in its English labels such as Posted or In transit; when the post gives no state label, the newest event's wording stands in. The From and To countries appear only when the item crosses a border. Sender and recipient details beyond their country, receipts, delivery redirects and COD or insurance amounts are never read.
Once a number has gone to Slovenská pošta, TrackParcel reports not found only when the post answers with one of its no-record replies, says it does not provide tracking for the item, or lists it with no events yet. A block page shows the post as temporarily unavailable, and a changed reply or an unfamiliar error ends in “Tracking failed”, so look again later. When the number is right, ask the sender whether the item had a trackable podacie číslo at all.
Slovenská pošta says every item from outside the EU must go through customs, and for private customers it handles the clearance as customs declarant. Through its app, email or a Poštové oznámenie it says which documents it needs and which vyclievacie oddelenie holds the item; you upload them in Sledovanie zásielok or the app, or email them.
Where charges are set, it delivers only after they and its fee are paid. Up to 150 euros you pay VAT and its fee, and above that duty as well. The customs page sets a storage period of 18 days from the clearance notice, which can be extended to 90.
Delivery changes and cancellations are made on Slovenská pošta's own tracker; delivery changes are not possible at every stage, for process reasons. When tracking says delivered yet the item is missing, the post's advice is to check with your household or colleagues before contacting it to investigate. Its Napíšte nám form takes questions; have the podacie číslo ready.
Guide updated:
Tracker integration last checked:
Sources: Sledovanie zásielok (posta.sk, checked ); Preclenie zásielok (posta.sk, checked ); Napíšte nám (posta.sk, checked )
Slovak Post's own status wording, what it means, and the badge TrackParcel's result shows for it.
If an item is not delivered straight to your address, Slovenská pošta notifies you through its app, by SMS or by email, if you have that service switched on. Otherwise you get a notice in your letter box. While the item is held, TrackParcel's status reads Deposited at post office, Deposited in ParcelBOX or Deposited at pickup point.
Yes, on its own tracker: after entering the item number there, you can add your contact details and get notifications as the item moves. The same page says its history updates whenever the item changes state or a courier takes it over.
Slovenská pošta says some countries do not provide detailed tracking, or update an item's state only at certain points of delivery. In the captured reply, every event abroad was placed only by country, with no office named.
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