Yandex Delivery Tracking. Free & Online.

Yandex Delivery (Яндекс Доставка) publishes an order tracker on dostavka.yandex.ru, and that page is what TrackParcel reads. It lists only the company's own orders, and asks you to check a number from another delivery service on that service's site. Its footer notes that transport is provided by partners of the service. City express delivery is outside this page, because those orders are not tracked by number.

The tracker page gives the format as LO-XXXXXXXXX and asks you to copy it whole. Its box also takes an order number, with a hint allowing 6 to 40 Latin letters, digits and hyphens, but TrackParcel passes on only LO numbers.

TrackParcel's search box removes a pasted label such as AWB:, brackets, spaces, dots and the dash; Yandex is then asked only when LO and 9 or 10 digits remain, with the dash put back. Any other string of up to 50 letters and digits under Yandex Delivery ends as not found before a request is made, so look up an order number on the tracker page itself. Auto-Detect offers Yandex Delivery alone for LO with nine digits, and among other couriers for LO with ten.

TrackParcel loads the same page a visitor sees: a heading with Заказ and the LO number, then the order's steps, oldest first. Only completed steps count, so planned ones are skipped, as is a step lacking a description or date; TrackParcel lists the rest newest first.

A step can carry a stamp, a Russian description and a subtitle line. An address there is cut to its city, such as Москва, a short note such as a storage deadline becomes a remark, and a subtitle naming a street, house or flat is dropped. The page itself shows no recipient, phone or signature.

For an unknown number the page shows a card saying the order was not found, with a hint to check the LO format. TrackParcel reads only that card as not found; a page with neither a history nor the card, such as maintenance or a bot check, is reported as an error instead.

The page suggests three causes: a mistyped number, a new order not yet in its system, or a number issued by a different delivery service. A repeatedly reset connection gets three tries before Yandex is reported unavailable.

The status guide says a delayed order is running past its planned date. The courier makes up to three attempts, at least a day apart, and the expected date of receipt in tracking updates when the deadline moves. The guide also says a status can stay unchanged for days while a parcel travels between warehouses.

The guide says that if a step reads Доставлено but nothing reached you, contact the sender of the order; redelivery after a return is also agreed with the sender. For anything else, the page footer links to Написать в поддержку under Пользователям. Keep the LO number handy.